I recently attended an insight session wit h organizational psychologist C onnie Hadley (Institute for Life at Work), who highlighted research-based insights showing the strong relationship between workplace loneliness and performance, learning, and retention. As a coach and consultant working with global leaders and teams , I believe this issue is crucial to understand and address, especially since it is closely connected with psychological safety. Psychological Safety: The

If being transparent as a leader is to your professional disadvantage, why would you do it? Many Western leadership thinkers emphasize the value of transparency as a universal good. Leaders are urged to be open about their reasoning, honest about their mistakes, accountable for their decisions, and receptive to feedback. In these frameworks, transparency leads to trust, engagement, and psychological safety. But what if, in some cultural contexts, these very behaviors produce

As I celebrate another birthday, I’ve been reflecting on the journey of building a career and life across cultures. The path hasn’t been a straight line, and some of the most valuable lessons have come from moments of discomfort. Years ago, when I was giving workshops for free and working nights and weekends to grow my global communication training, I gave a session for an international group from the U.S., Europe, the Philippines, and Taiwan. During the Q&A toward the end, o

To celebrate 18 years in Taiwan this month, I'm sharing three less usual tips on successfully working with your Taiwanese coworkers and...

The majority of people working in global teams want to be respected and respect others. But what does being respectful mean?  To quote ...

My Taiwanese client has fallen in love with ChatGPT. For him, it's been such a game-changer. He can now communicate his thoughts at a...

I crossed new bridges in 2024, ones I never dreamed of before.  I've long likened my role to an East-West bridge, however, a new kind of...

It was my honor to share strategies on Beyond Borders: Mastering Team Leadership & Collaboration Across Cultures for a multinational...

Joining  Eddy Gonzalez  on his podcast Eddy LIVE as a guest was both fun and inspiring!  We spoke about:  - Adapting your message across...

Developing psychological safety has become an increasingly relevant topic in Asia-based organizations recently. How to make it culturally...

Our CulturalEQ Coaching Circle has begun! I'm so inspired by our East-West group and the rich discussions we've had so far around culture...

How do you deal with (your own) unexpected emotions when communicating across cultures? Anxiety. Frustration. Anger These are all...

It was wonderful to share a 'cup of culture' with Victoria Rennoldson! On her podcast, we chatted about what it means to develop global...

My dad grew up in the Midwest in the ’50s and ’60s. When everyone else was going to Europe to study abroad, he went to Tokyo in the ‘70s....

Emotional intelligence skills are critical for building relationships and teams, resolving conflict, solving problems, leading...

What is Cultural Intelligence? Cultural Intelligence (CQ) is the ability to adapt to new cultural settings. ​ Having a high CQ doesn't...

Two culturally intelligent perspectives to consider: 🌐 While those of us in the northern hemisphere transition to colder weather, 12% of...

Q: The key to your global team succeeding in reaching their goals? A: Create an atmosphere of psychological safety. Q: What's the result...

Albert Einstein once said: “Everybody is a genius. But if you judge a fish by its ability to climb a tree, it will live its whole life...

One of the aspects of Taiwanese culture that I love the most is the great respect shown to nature. It's the 芒草季 or Silver Grass Season...