I recently attended an insight session wit h organizational psychologist C onnie Hadley (Institute for Life at Work), who highlighted research-based insights showing the strong relationship between workplace loneliness and performance, learning, and retention. As a coach and consultant working with global leaders and teams , I believe this issue is crucial to understand and address, especially since it is closely connected with psychological safety. Psychological Safety: The

If being transparent as a leader is to your professional disadvantage, why would you do it? Many Western leadership thinkers emphasize the value of transparency as a universal good. Leaders are urged to be open about their reasoning, honest about their mistakes, accountable for their decisions, and receptive to feedback. In these frameworks, transparency leads to trust, engagement, and psychological safety. But what if, in some cultural contexts, these very behaviors produce

As I celebrate another birthday, I’ve been reflecting on the journey of building a career and life across cultures. The path hasn’t been a straight line, and some of the most valuable lessons have come from moments of discomfort. Years ago, when I was giving workshops for free and working nights and weekends to grow my global communication training, I gave a session for an international group from the U.S., Europe, the Philippines, and Taiwan. During the Q&A toward the end, o

To celebrate 18 years in Taiwan this month, I'm sharing three less usual tips on successfully working with your Taiwanese coworkers and...