HOW WE PARTNER WITH YOU
No two global teams are the same.
We don't apply a one-size-fits-all template. Instead, we draw from a deep toolkit of research-backed frameworks and experience to design a customized engagement that meets your team exactly where they are, whether you're bridging national and generational cultural gaps in Hsinchu or building a 10-year vision in London.
We Build
Strategic Impact
With
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Psychological Safety ​
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Individual & Leadership EQ​
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Strategic Alignment & Vision​
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Cultural Intelligence
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Supports teams move from "silence and hesitation" to trust and innovation
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Provides leaders with self-perception and stress-management data to lead more effectively under pressure
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​Moving teams from passive discussion to active co-creation, building tangible frameworks for culture, values, and strategic ways of working.
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​Building the capacity for teams to navigate diverse communication norms and leadership styles, ensuring clarity and trust across all borders.
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Fearless Organization Scan
& Prism Global TeamLEAD​​
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EQ-i 2.0 Assessment
LEGO® SERIOUS PLAY®
Facilitation
CQ (Cultural Intelligence)
Frameworks
Scaling Global Competitiveness
The Role:
Senior Facilitator | Intercultural Learning Program (IIP) Driving a systematic organizational initiative reaching 10,000+ employees. I lead high-stakes facilitation and cultural alignment projects across the Hsinchu, Tainan, and Arizona hubs.​
The Impact:
Multi-Directional Scaling: Delivering five core workshop modules—in both English and Mandarin Chinese—focused on intercultural leadership and trust-based collaboration. I further lead Train-the-Trainer sessions for L&D departments to scale these frameworks for teams in Japan, Europe, and the US.​
The Result:
Excellence at Scale: Contributing to a global program that maintains a 96% satisfaction rate among 10,000+ participants.
Featured Case Study
WHAT OUR CLIENTS SAY:
"Michelle is highly approachable and observant. She has a deep understanding of cultural differences across countries, having lived in Taiwan, Japan, and Europe, as well as having researched JCH. As a result, she was able to give precise examples that resonated with the participants.
She had a high level of mastery over the facilitation process and was able to provide participants with correct guidance and timely prompts in English and Chinese."
-Phoebe Liu, Learning and Development Manager, HITACHI
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Leadership Workshop at Nike Taiwan
Global Team Leadership:
The OS for Performance
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The Approach: We implement a complete Operating System (OS) for leading high-performing global teams, focusing on four essential drivers: TeamLEAD, TeamWORK, TeamCULTURE, and TeamNORMS.
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The Methodology: Utilizing the PRISM Work Style Dimensions, we help leaders recognize their default archetypes—for eg whether they are an Architect, Coach, or Navigator—and learn to flex their style to meet diverse team needs.
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The Result: Teams move beyond cultural theory toward practical leadership behaviors that improve collaboration and trust across regions.
Team Alignment: Strategic LEGO® SERIOUS PLAY®
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The Approach: A facilitated experiential process where team members use LEGO bricks to "build" their collective strategy, organizational identity, or future vision.
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The Methodology: By building 3D models of complex challenges, we surface "unspoken" perspectives and mediate difficult conversations through the models themselves, ensuring every voice is heard.
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The Result: We translate abstract values into concrete, visible behaviors, creating a shared model of the team's core goals, strategic landscape, and a roadmap for growth.
Psychological Safety:
The Fearless Organization Scan
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The Approach: Based on the pioneering research of Dr. Amy Edmondson from Harvard Business School, we measure and strengthen the belief that one will not be punished or humiliated for speaking up with ideas, questions, or mistakes.
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The Methodology: Using the Fearless Organization Scan, we assess your team across four critical domains: Open Conversation, Attitude to Risk & Failure, Willingness to Help, and Inclusion & Diversity.
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The Result: A data-backed "Team Briefing" that puts a hard number on culture, moving from "soft skills" to actionable metrics for innovation and performance.
Featured Recommendation:
"Participating in Michelle's psychological safety workshop provided valuable, lasting insights into team dynamics. Beyond her professional expertise, she is an insightful and inspiring consultant who wholeheartedly supports leadership growth in cross-cultural management."
What our Clients Say
"This is the best cross-cultural training I have ever had. The topic is so useful! We all know empathy is important, but it is easier said than done. However, when we find that taking action can be advantageous to our life and job, then it becomes our skill to practice. In the session, it wasn't a principle or boring theory, rather it was fun and useful. I hope to have my next training with Michelle, it was a really good session!​"
- Jim Huang, Engineering Manager, Fortinet
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"Michelle is an expert at facilitating intercultural dialogue between East and West. In one of her talks in Taipei, she shared a framework that was helpful to me as a knowledgeable professional for effectively conveying my ideas in the workplace. This knowledge would have helped me immensely both professionally and personally.
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Michelle goes beyond language to include cultural gaps and meanings between Taiwan and the rest of the world. I recommend working with Michelle to anybody who finds themselves in a new culture."
​- Powil Guzmanos, Agile product coordinator
Dear Michelle,
Thank you so much for those two workshops during last year and the 1:1 we had. It was a huge help for me and pushing me in the right direction.
After our talks I decided to open up to two colleagues and just hearing them that they understand what I'm going through gave me a better sense of connection. I can say we are getting to some kind of friend relationship now.
Yesterday I had my one-year work anniversary and I feel more and more rooted and can slowly unfold my skills and personality. I'm sure there will be other challenges upcoming, but I know have a better support system and better self-confidence to deal with those challenges.
Thank you, Michelle! I'm so happy we met in those workshops and hope to see you again in future!
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CulturalEQ Coaching Circle
Develop your Global Agility
with the combined strength of Cultural
and Emotional Intelligence!
Join an intimate online space for global
communicators who will meet every
two weeks for four months.
2026 dates
are
Open
for Registration!
Many of us ask ourselves:
How can I collaborate and network across cultures? How can I develop my cultural intelligence in daily life?
How can I develop more confidence and resilience as a solopreneur coaching/consulting across cultures?
How do I learn practical ways to adjust my communication style in higher-context cultures such as those in North and Southeast Asia? How can I learn from others who have similar experiences?
How can I find a group of like-minded people to explore my challenges confidentially and safely?
These are questions that many of us who are solopreneurs, interculturalists, coaches, consultants, international educators, leaders, and global team members, ask ourselves in today's world.
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We know that our work is increasingly intercultural and that having both Emotional and Cultural intelligence is key to our professional success. And many of the frameworks we have for coaching, leading, and training are Western-focused.
We also know how much we could benefit ourselves and our careers by understanding on a practical level how to communicate more effectively with holistic, high-context thinkers.
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Above all, we instinctively know that upskilling is intentional and that we must make the time to stop, reflect, and learn to be an effective and inclusive 21st-century communicator.
Client Feedback
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"I recommend this course. While Michelle is very knowledgeable about global culture and intercultural intelligence, she doesn’t suffer from the ‘curse of knowledge’ that some other experts do. She presents information and shares ideas in an open and accessible fashion that facilitates discussion. The way the course was designed meant that we learned a lot from each other, as well as from Michelle."
- Martin Cooke, CulturalEQ Coaching Circle participant
Join a focused and intimate space for
Globally Agile
solopreneurs and leaders (maximum of 7)
who will meet every 2 weeks for four months
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To provide you with curated peer support and a confidential network
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To learn from other global coaches, consultants, and leaders
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To develop your CulturalEQ
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To share, problem-solve and strategize
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To explore intercultural communication values and practices
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To find new ways of coaching and training that reflect your commitment to inclusivity
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To gain new tools for:​
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developing a growth mindset
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decoding high-context communication
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communicating and leading with empathy
More about the Coaching Circle
What is Included
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A total of 16 hours of online group coaching with Michelle
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Access to course materials and resources online
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An option to take the EQ-i development tool assessment
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Support from Michelle via the course platform for the duration of the course
Course Platform
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The course materials and resources will be hosted on Paperbell, where you will have a centralized online platform and direct connection with Michelle
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You will have access to our private Whatsapp group where you can communicate with and support each other.
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Our online group coaching sessions will be held on Zoom.
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After the coaching circle ends, you will continue to be able to benefit from the membership of the community at large.
STAGE 1
We first meet on September 10th, 2026
from 8:00-10:00 pm (Singapore time):
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Get to know each other
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Introduction to the coaching circle
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Establish community values
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Set intentions
STAGE TWO
Six coaching circle meetings on Thursdays starting September 24, 2026 from 8:00-10:00 pm (Singapore time).
Dates included:
September 24, October 8, October 22, November 5, November 26, December 3.
STAGE 3
Complete your coaching circle journey on December 17th ​from 8:00-10:00 pm (Singapore time):
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Future intention setting
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Key lessons learned
Course Schedule
Upon completion of all three stages, you'll receive a digital certificate of completion from
the CulturalEQ Coaching Circle
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Your Investment
Package 1:
CulturalEQ Coaching Circle Participation $975 USD
(Early bird special - sign up before July 25)
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Package 2:
CulturalEQ Coaching Circle Participation $1,090 USD
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Package 3:
CulturalEQ Coaching Circle Participation $1,395 USD + pre-course EQ-i Emotional Intelligence
Assessment tool & 1-hour debriefing w. Michelle
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Client Feedback
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I am writing to recommend and express my gratitude for Michelle’s wonderful coaching sessions.
It has been a long time since I paid attention to my soft skills, but thanks to Michelle’s coaching sessions, I am picking them up again. At work, I’m always working on how I can improve my hard skills.
Yet the soft skills Michelle mentioned, such as cross-cultural awareness and CQ, are equally important if I wish to lead a successful career.
I admire how Michelle continues to inspire people with her profession. and I hope that in the future I can also inspire others like she does.
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- Ann Chen, Venture Capital Analyst, Taipei & California
CulturalEQ Coaching Circle
Develop your Global Agility with CulturalEQ
APPLY NOW
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To apply for the CulturalEQ coaching circle, please send an
email to contact@elephantcommunications.com
introducing yourself and sharing why you are interested.
The last date for applications is August 23, 2026.
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Michelle will contact you for a chat after we have received your applications.
The CulturalEQ coaching circle course is limited to 7 participants, and we will accept participants as they apply so if you'd like to join, get in touch the sooner the better.
Thank you!
A CulturalEQ Coaching Circle workshop with Michelle